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In a multi-site application with several users, a large equipment base, a mobile service team and/or the need for centralized control and monitoring of events, security administration, fleet and workforce roster, the RightWON FRONTAL software is available as a SaaS (Software as a Service) solution hosted on the Vizimax secure webserver. The FRONTAL acts like a concentrator, gathering data from multiple remote sites via the communications network, classifying alarms according to their degree of severity, and dispatching them to the appropriate remote teams, management personnel and clients. |
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The FRONTAL’s Dispatcher function matches remote site categories to network-wide categories and handles the broadcasting of alarms and alerts, ensuring that the right information is sent to the right people, in the right way. It redirects essential information to all persons concerned according to their authorization level, geographical location, schedule of availability and preferred media type. An integrated Call Manager queues the calls and manages retries, call timeouts, etc. For maximum efficiency and low bandwidth requirements, all exchanges between FRONTAL and remote RightWON units are made using deferred transmission of real-time events and telecontrol commands.
Workforce Roster Management is a unique feature of the FRONTAL that frees management personnel from workforce scheduling concerns. Management of both fleet and mobile teams is made possible through automated decisions based on programmable supervisory criteria which are applied to the current status, location and availability of equipment and personnel. All team members with the appropriate access rights can update their current work status and location via email, SMS or web browser.
The RightWON FRONTAL is a cost-effective per site solution that requires no upfront investment. For a monthly fee, members receive an affordable and secure solution for monitoring their sites and managing system-wide events, parameters, fleet and workforce roster, bundled with a 24-hour replacement service for remote site hardware.
Features
- Centralized management of alarms, events journal, workforce roster, remote site hardware, groups, users and security administration
- 24/7 monitoring of program operations and system status at all remote sites
- Filters and redirects events from all remote sites, and prioritizes alarms according to configurable criteria
- Integrated Dispatcher and Call Manager deliver high-priority alarms and work schedule notifications on a timely basis to key personnel via their preferred media type: email, voice mail, SMS or pager
- Large storage capacity for data logger functions, reports, graphs and data historian trending
- Provides a seamless interface to SCADA systems and front-end applications that may already be installed
- Available as a hosted SaaS solution with on-demand software that handles the IT portion of the WON, including programming of the PLC, troubleshooting, license management and technical assistance
Advantages
- Central access point for network-wide system data
- Management of all equipment sites, fleet, workforce, and events from a single Web interface (cloud computing).
- Easy, web based access 24/7 to system status and controls, from anywhere in the world
- Remote control, maintenance routines and testing of industrial equipment at any remote site through telecontrol command/acknowledgement sequences
- Monitoring of equipment behavior through time, with historical status information available to help target the root cause of a problem
- Efficient workforce roster management, optimizing the availability of personnel and extending their reach
- Configuration and fine-tuning of the RightWON on-board PLC at any remote site via the web
- No need for additional IT expertise
- Cost-effective, secure solution that maximizes your current network investment
- Compatible with all industrial equipment and communications networks, with no equipment upgrades required
Networking Capacity
- Remote sites managed: up to 50
- Users, for workforce roster management and alarm dispatch/acknowledgement: up to 50
- Simultaneous communication channels: up to 5
